Last updated: November 11, 2026
What you send us through the contact form
When you use the contact form, we receive the topic you choose, your name, your email address, the optional organization and town fields, and your message. This is stored in a database on our web host and sent to us by email so a person can read and answer it.
To limit spam, the form also records a one-way scrambled version (a hash) of your network address together with the time of the message, plus your browser's user-agent string. The hash cannot be turned back into your address; it lets us notice when one connection sends many messages in a short time.
We use these details only to reply to you and to keep the form working. We do not sell them, rent them or add you to a mailing list.
Cookies
- Session cookie (m97). Set when you open the contact page. It holds a security token that protects the form against forged submissions and remembers your entries if something needs correcting. It expires when you close your browser.
- Translation cookie (googtrans). Set only if you choose a language from the translate menu, so the page stays in that language as you move around. Choosing English removes it.
The site does not use advertising cookies or analytics tracking.
Translation by Google
The language menu uses Google Translate. Nothing is loaded from Google until you pick a language. Once you do, your browser loads Google's translation script and sends the page text to Google to be translated, and Google's own privacy policy applies to that exchange.
Storage in your browser
The vendor readiness checklist saves your ticked boxes in your browser's local storage so they are still there next time. That information stays on your device and is never sent to us. The "Clear my checklist" button, or clearing your browser data, removes it.
Server logs
Like most websites, our host keeps standard server logs, which can include your network address, the page requested, the time and your browser type. These logs are used for security and troubleshooting and are kept for a limited period by the host.
How long we keep messages
We keep contact messages only as long as they are useful for the conversation they started and any follow-up. You can ask us to delete your message at any time.
Your choices
You can ask what we hold about you, ask us to correct it, or ask us to delete it, by writing through the contact form with the topic "Something else". We will answer by email.
Children
This site is written for adults. We do not knowingly collect information from children under 13.
Changes
If the way the site handles information changes, for example if analytics are added, this notice will be updated and the date at the top will change.